No you will not get any refund, we are kind enough to offer a free reship which is more than some vendors offer so a refund is out of the question. EU orders will normally arrive within a week. I have seen prices cheaper then yours on another website, will you price match?
Do you offer Express Shipping? Currently we only offer shipping via the postal service as this proves to be the best method for our customers. If you make a mistake, contact us immediately to cancel or amend your order, however If you are a regular customer and require a sample with an order just ask in the comments section, the dispatcher would usually accommodate you if they are in a good mood ;o.
Go through our FAQ page to know more details. No we do not call or chase up orders until the 21 days period as passed and we will simply just reship the order and then we will file a claim for a lost package, calling the postal service will not get any answers, we will only get the same information as it reads on your tracking details.
All orders are package very discreetly in padded envelopes or envelopes with heat sealed sachets inside, no mention of products names or the website name on the out side of the packages.
You should be able to search online for online reviews and ratings left by past customers very soonthey should be easy enough to come by as we continue to grow How will my order be packaged?
Do I get a tracking number with my order? Depending on what products are ordered, we ship from 2 different fulfilment centresboth based in E. How much can I order from you? I am a regular customer can I have a discount? If you live in the E.
I ordered the wrong item can I return or replace it? Probably not unless, you happen to be in the same region as our dispatch facilities What courier service do you use? Why is my payment been declined? Where is my order shipped from?faq, want to know how to buy research chemicals online for your r.
Want to know how to buy research chemicals online for your research needs in Europe? We are here to help your queries. We only accept Visa credit & debit cards via our online 3D secure processing merchant, which is a quick and easy process.
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